Terms & Conditions

1. Acceptance of Terms

By accessing our website or booking cleaning services with EVM Clean & Finish, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all customers, visitors, and users of our services. EVM Clean & Finish reserves the right to update these terms at any time. Continued use of our services after any changes constitutes acceptance of the revised terms.

2. Services

EVM Clean & Finish provides residential and commercial cleaning services including standard cleans, deep cleans, move-in/move-out cleaning, post-construction cleaning, floor stripping and waxing, and vacation rental cleaning services.

Service availability may vary based on location, scheduling availability, and property access. We reserve the right to refuse or cancel services at our discretion when necessary for safety, legal, or operational reasons.

3. Quotes and Pricing

Quotes provided through our website, phone, or email are estimates based on the information provided by the customer. Final pricing may vary depending on:

• The actual size and condition of the property
• Accessibility of areas requiring cleaning
• Additional services requested on the day of service
• Any special materials or equipment required

Customers will be notified of any pricing changes before service is performed.

4. Scheduling and Appointments

Customers may schedule services through our website, phone, or other approved communication methods. By scheduling a service appointment, you agree to:

• Provide accurate contact and property information
• Ensure safe and reasonable access to the property at the scheduled time
• Notify us at least 24 hours in advance if an appointment needs to be rescheduled or cancelled

Missed appointments or last-minute cancellations may result in a rescheduling fee.

5. Customer Responsibilities

Customers are responsible for preparing their property for cleaning services when required. This may include:

• Securing or removing fragile, valuable, or irreplaceable items
• Ensuring pets are secured away from cleaning areas
• Providing access to water and electricity
• Following any preparation instructions provided by our team

Failure to prepare the property appropriately may result in delays, rescheduling, or incomplete service.

6. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept the following forms of payment:

• Credit and debit cards
• Cash
• Digital payments (Zelle, Venmo, or other approved platforms)
• Invoices for approved recurring clients

Recurring service plans may be billed automatically based on the agreed service schedule. Late payments may be subject to additional fees or suspension of services.

7. SMS and Communication Consent

By providing your phone number to EVM Clean & Finish, you consent to receive communications related to your service, including:

• Appointment confirmations and reminders
• Service updates and follow-ups
• Customer support communications
• Occasional promotional messages (opt-in only)

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly.

8. Website Use

The content on this website is provided for informational purposes only. You agree not to:

• Use the website for unlawful or unauthorized purposes
• Attempt to disrupt or damage website functionality
• Copy or distribute website content without written permission
• Submit false or misleading information through any website form

All website content including text, logos, and images are the property of EVM Clean & Finish unless otherwise stated.

9. Limitation of Liability

While we strive to provide excellent cleaning services, results may vary depending on property conditions, the age of surfaces, and other factors. EVM Clean & Finish shall not be liable for:

• Pre-existing damage to surfaces, fixtures, or flooring
• Delays caused by inaccessible areas or property conditions
• Loss or damage to unsecured items left in cleaning areas
• Re-soiling or damage that occurs after service completion

Our liability is limited to the amount paid for the specific service provided.

10. Third-Party Services

Our website or services may include links or integrations with third-party platforms such as scheduling tools, payment processors, or review platforms. We are not responsible for the privacy practices or content of these third-party services. Use of any third-party platform is governed by their own terms and privacy policies.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any updates will be posted on this page with a revised effective date. Continued use of our services after updates have been posted indicates your acceptance of the revised terms.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: